Clinic types

Clinic types

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Physiotherapy

Physiotherapy

AI receptionist for

physiotherapy clinics.

physiotherapy clinics.

First assessments, rehab follow-ups and patients fitting treatment around work. Noted finds the right appointment length, keeps continuity with the same physio and brings your team in when a call needs clinical judgment.

Book a demo

Book a demo

Hear sample calls

Hear sample calls

Caller

“Can I move my follow-up with Alex to after work?”

Booked.

Thursday 17:30 · 30-minute follow-up · Alex · original slot released

The calls that shape a physiotherapy day.

The calls that shape a physiotherapy day.

New bookings, familiar patients and questions that need a person. Each call has a clear next step.

First assessments

“I haven’t been to your clinic before. Where do I start?”

Books a first assessment using your new-patient rules and shares clinic-approved arrival information.

First assessments

“I haven’t been to your clinic before. Where do I start?”

Books a first assessment using your new-patient rules and shares clinic-approved arrival information.

Keeping rehab on track

“Can I move my follow-up and still see Alex?”

Finds an approved follow-up slot with the same physio, then confirms the change before releasing the original appointment.

Keeping rehab on track

“Can I move my follow-up and still see Alex?”

Finds an approved follow-up slot with the same physio, then confirms the change before releasing the original appointment.

Before-you-book questions

“Do I need a referral, and can I use my insurance?”

Shares approved referral and payment information. Cover, authorisation and treatment questions go to reception or a clinician.

Before-you-book questions

“Do I need a referral, and can I use my insurance?”

Shares approved referral and payment information. Cover, authorisation and treatment questions go to reception or a clinician.

Set up for physiotherapy.

Set up for physiotherapy.

Set up for physiotherapy.

These are example appointment types. Your team sets the final lengths, practitioner rules and handoffs before calls go live.

Appointment type

Length

Booking rule

Initial assessment

60 min

New patients · allow time for history and assessment

Initial assessment

60 min

New patients · allow time for history and assessment

Follow-up

30 min

Existing patients · keep the treating physio

Follow-up

30 min

Existing patients · keep the treating physio

Extended review

45 min

Only when requested in the clinic’s booking plan

Extended review

45 min

Only when requested in the clinic’s booking plan

Return after a gap

45 min

Reception confirms whether a new assessment is needed

Return after a gap

45 min

Reception confirms whether a new assessment is needed

Move or cancel

No visit

Apply notice rules · fee exceptions go to reception

Move or cancel

No visit

Apply notice rules · fee exceptions go to reception

Hear Noted handle a call.

Hear Noted handle a call.

Three calls from our shared demo library, showing routine requests and a handoff to the team. Some examples use physiotherapy appointments; your clinic sets its own appointment types and rules.

Booking

First appointment

Caller

“I’d like to book my first physio appointment.”

AI receptionist

Of course. Would you prefer Riverside or Northside?

0:00 / –:––

Booked

Voice · Bella

Change

Move a follow-up

Caller

“Could I move my follow-up with Maya?”

AI receptionist

Thanks for completing the verification. Is it Wednesday at 2 at Riverside?

0:00 / –:––

Moved

Voice · Eric

Clinical

Which appointment?

Caller

“I’m not sure which appointment would be suitable for me.”

AI receptionist

That needs advice from the clinic team. I can pass on your question, but I can’t assess symptoms or recommend treatment.

0:00 / –:––

Passed to a clinician

Voice · River

Where it stops

Clinician

New symptoms, exercise changes or whether treatment is appropriate.

Person, now

Sudden worsening symptoms or urgent concerns · follow the approved escalation script.

Reception

Insurance authorisation, referral exceptions and cancellation fees.

Built for appointment-led clinics.

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AI reception for physiotherapy clinics.

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AI reception for physiotherapy clinics.

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Chiropractic

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Podiatry

AI reception for podiatry clinics.

Podiatry

AI reception for podiatry clinics.

Osteopathy

AI reception for osteopathy clinics.

Osteopathy

AI reception for osteopathy clinics.

Massage therapy

AI reception for massage therapy clinics.

Massage therapy

AI reception for massage therapy clinics.

Hear it handle a physiotherapy call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

Book a demo

Hear it handle a physiotherapy call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

Book a demo

Hear it handle a physiotherapy call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

Book a demo

AI phone reception for appointment-led clinics, with a clear handoff to your team.

Fictional template preview. Examples use sample data; no live clinic service is connected.

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Clinical advice always stays with clinicians.

Noted.

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