Clinic types

Clinic types

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Dental practices

Dental practices

AI receptionist for

dental practices.

dental practices.

Check-ups, hygiene visits and the odd toothache on a Monday morning. Noted books routine visits your way, and sends anything urgent or clinical straight to your team.

Caller

“I’m due a check-up and a clean. Any mornings next week?”

Booked.

Tuesday 9:00 · check-up, then 9:30 hygiene · same visit

The calls a dental desk gets all day.

The calls a dental desk gets all day.

New bookings, familiar patients and questions that need a person. Each call has a clear next step.

Check-ups and hygiene

“Can I have my check-up and clean on the same morning?”

Pairs the correct dentist and hygienist slots when your diary and booking rules allow it.

Check-ups and hygiene

“Can I have my check-up and clean on the same morning?”

Pairs the correct dentist and hygienist slots when your diary and booking rules allow it.

Recall appointments

“I’ve had a reminder. Can I see my usual dentist?”

Finds the approved recall appointment with the usual dentist and confirms the time.

Recall appointments

“I’ve had a reminder. Can I see my usual dentist?”

Finds the approved recall appointment with the usual dentist and confirms the time.

Treatment and fee questions

“Can you tell me what my treatment will cost?”

Shares published routine fees only. Treatment estimates, suitability and insurance decisions go to your team.

Treatment and fee questions

“Can you tell me what my treatment will cost?”

Shares published routine fees only. Treatment estimates, suitability and insurance decisions go to your team.

Set up for dental practices.

Set up for dental practices.

Set up for dental practices.

These are example appointment types. Your team sets the final lengths, practitioner rules and handoffs before calls go live.

Appointment type

Length

Booking rule

New patient examination

45 min

New patients · approved dentist availability

New patient examination

45 min

New patients · approved dentist availability

Routine check-up

30 min

Existing patients · keep the usual dentist

Routine check-up

30 min

Existing patients · keep the usual dentist

Hygiene visit

30 min

Use the clinic’s hygienist and recall rules

Hygiene visit

30 min

Use the clinic’s hygienist and recall rules

Planned treatment

As planned

Only book the procedure and duration already approved

Planned treatment

As planned

Only book the procedure and duration already approved

Urgent dental concern

Team review

Use the urgent route · do not choose routine treatment

Urgent dental concern

Team review

Use the urgent route · do not choose routine treatment

Hear Noted handle a call.

Hear Noted handle a call.

Three calls from our shared demo library, showing routine requests and a handoff to the team. Some examples use physiotherapy appointments; your clinic sets its own appointment types and rules.

Booking

First appointment

Caller

“I’d like to book my first physio appointment.”

AI receptionist

Of course. Would you prefer Riverside or Northside?

0:00 / –:––

Booked

Voice · Bella

Change

Move a follow-up

Caller

“Could I move my follow-up with Maya?”

AI receptionist

Thanks for completing the verification. Is it Wednesday at 2 at Riverside?

0:00 / –:––

Moved

Voice · Eric

Policy

Late-change fee

Caller

“I cancelled late. Can you waive the fee?”

AI receptionist

Reception needs to review fee exceptions. I can’t waive or change a charge.

0:00 / –:––

Team decides

Voice · Bella

Where it stops

Dentist

Treatment choices, X-rays, medication and procedure-specific advice.

Person, now

Swelling, trauma, uncontrolled bleeding or urgent pain concerns · use the clinic’s escalation script.

Reception

Treatment quotes, benefits, finance and fee exceptions.

Hear it handle a dental call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

Hear it handle a dental call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

Hear it handle a dental call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

AI phone reception for appointment-led clinics, with a clear handoff to your team.

Fictional template preview. Examples use sample data; no live clinic service is connected.

© 2026 Sample vendor

Clinical advice always stays with clinicians.

Noted.

Noted.

Noted.

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