Clinic types

Clinic types

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Massage therapy

Massage therapy

AI receptionist for

massage therapy clinics.

massage therapy clinics.

Thirty, sixty or ninety minutes, a preferred therapist and just enough time between sessions. Noted books from your service menu, respects therapist availability and sends suitability questions to a person.

Caller

“Can I have an hour with Morgan after work?”

Booked.

Thursday 18:00 · 60-minute session · Morgan · room buffer kept

The calls that shape a massage therapy day.

The calls that shape a massage therapy day.

New bookings, familiar patients and questions that need a person. Each call has a clear next step.

Choosing the session length

“Can I book a sixty-minute massage?”

Books the service and duration the caller selects from your approved menu, with the required room and turnaround time.

Choosing the session length

“Can I book a sixty-minute massage?”

Books the service and duration the caller selects from your approved menu, with the required room and turnaround time.

A preferred therapist

“Is Morgan free after work this week?”

Looks for the preferred therapist first and offers alternatives only when the caller wants them.

A preferred therapist

“Is Morgan free after work this week?”

Looks for the preferred therapist first and offers alternatives only when the caller wants them.

Specialist requests

“Do you offer pregnancy massage?”

Shares approved service availability. Suitability, contraindications and clinical questions go to a qualified therapist.

Specialist requests

“Do you offer pregnancy massage?”

Shares approved service availability. Suitability, contraindications and clinical questions go to a qualified therapist.

Set up for massage therapy.

Set up for massage therapy.

Set up for massage therapy.

These are example appointment types. Your team sets the final lengths, practitioner rules and handoffs before calls go live.

Appointment type

Length

Booking rule

Focused session

30 min

Approved services · preserve turnaround time

Focused session

30 min

Approved services · preserve turnaround time

Standard session

60 min

Caller selects the service · match therapist skills

Standard session

60 min

Caller selects the service · match therapist skills

Extended session

90 min

Only where therapist and room availability allow

Extended session

90 min

Only where therapist and room availability allow

Specialist session

Team review

Therapist confirms suitability before booking

Specialist session

Team review

Therapist confirms suitability before booking

Move or cancel

No visit

Apply notice rules · gift-card or fee exceptions to reception

Move or cancel

No visit

Apply notice rules · gift-card or fee exceptions to reception

Hear Noted handle a call.

Hear Noted handle a call.

Three calls from our shared demo library, showing routine requests and a handoff to the team. Some examples use physiotherapy appointments; your clinic sets its own appointment types and rules.

Booking

First appointment

Caller

“I’d like to book my first physio appointment.”

AI receptionist

Of course. Would you prefer Riverside or Northside?

0:00 / –:––

Booked

Voice · Bella

Change

Move a follow-up

Caller

“Could I move my follow-up with Maya?”

AI receptionist

Thanks for completing the verification. Is it Wednesday at 2 at Riverside?

0:00 / –:––

Moved

Voice · Eric

Policy

Late-change fee

Caller

“I cancelled late. Can you waive the fee?”

AI receptionist

Reception needs to review fee exceptions. I can’t waive or change a charge.

0:00 / –:––

Team decides

Voice · Bella

Where it stops

Therapist

Suitability during pregnancy, after surgery or with a health condition.

Person, now

New injury or urgent symptoms · follow the clinic’s escalation script.

Reception

Gift cards, memberships, refunds and fee exceptions.

Hear it handle a massage therapy call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

Hear it handle a massage therapy call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

Hear it handle a massage therapy call.

Bring your appointment types and the calls you’d like covered. We’ll set up a sample and walk through it with you.

AI phone reception for appointment-led clinics, with a clear handoff to your team.

Fictional template preview. Examples use sample data; no live clinic service is connected.

© 2026 Sample vendor

Clinical advice always stays with clinicians.

Noted.

Noted.

Noted.

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